Frequently Asked Questions

Question 1: How much time does it take to get started?
Answer 1: You are normally up and running with registering your chemicals as early as the first week, we then take over the routine work by contacting your suppliers and updating all your documentation..

Question 2: Can we link iChemistry to our current inventory or business system?
Answer 2: Linking iChemistry to other systems is usually not an option. But in those cases where benefits can be had by some form of link, iChemistry is an open system that can be fully integrated with other systems.

Question 3: How many departments can I administer using iChemistry?
Answer 3: Unlimited amount, the departments are organised in a tree structure.

Question 4: How many products can I administer using iChemistry?
Answer 4: Unlimited

Question 5: What material and restriction lists do Intersolia monitor?
Answer 5: We monitor all lists that are relevant for satisfying authority requirements and in addition to this you can add in-house restricted substance lists resulting from customer requirements etc.

Question 6: How often do you update the material safety data sheets?
Answer 6: We ensure that no sheet ever exceeds the limit of three years that the authorities recommend. In practice, however, this updating process takes place significantly more often as we liaise with your suppliers of chemical products on an ongoing basis.

Question 7: What system requirements do you have?
Answer 7: In order to use iChemistry SERVICE or iChemistry COMPLIANCE, all you need is access to an Internet connection and Microsoft Internet Explorer 5.0 SP2 or later version. The system requires no plug-ins or suchlike. Both iChemistry MANAGER and iChemistry ENTERPRISE are run via an RDP client.

Question 8: Do our IT department need to be involved?
Answer 8: If you have access to the Internet from the relevant workstations there is no need to consult your internal IT department. We handle all operations and you access iChemistry using a standard browser.

Question 9: What do we need to do before engaging you?
Answer 9: Not much, you just need to let us know what chemical products you use in your business. Just make sure that you have a list of your chemical products with the correct trade name and supplier. If you do not already have this, we can also help you compile an inventory list.

Question 10: I do not have computers in all my business locations, what do I do?
Answer 10: One benefit of using iChemistry is that you can print safety sheets, for example, to reach all chemical users throughout your company. You can also get updated hard copies in binders on a regular basis from us.